How it began

Human Lens Consultancy Service was born from years of observing how organizations operate. Many projects require far less time than traditional full-time roles suggest.

I help teams get expert support exactly when it is needed. My approach delivers actionable insights efficiently, without unnecessary delays, unused insights, endless meetings, or rigid structures.


My Vision

I am Carine Khalil, a qualitative researcher and consultant with over 15 years of experience leading research and consulting projects across healthcare, technology, finance, transportation, and other sectors.

I hold a PhD in Management and Information Systems from Mines ParisTech and became a tenured Associate Professor at Paris Descartes University in 2013.

I specialize in theories of information and management systems, focusing on how digital solutions are developed, implemented, and adopted. I use human-centered design methods to collect insights and understand processes from the human perspective, ensuring that solutions meet real end-user needs.

I created this company to help organizations address the right problem with the right techniques through human-centered research. My approach is rigorous, simple, and collaborative, delivering meaningful insights efficiently.

I also offer flexible pay what you can” options for startups and small organizations, ensuring expertise is accessible.

I will help organizations uncover how people truly experience technologies, services, or any organizational changes, turning insights into actionable improvements.